Keys to make an impact in communication..
1. What we say with our words
2. How we say it (Voice Tone)
3. What we do using body language
Research was made in the 1960's shows that communications is made of those three key elements in the following proportions -> Words : 7%, Tone : 38%, Body Language : 55%.
Words is just something you put in your mouth.. you can learn what words to use in presentation/communications.. choice of words to use is really important to ensure the audience easy to understand and to avoid confusions and misunderstandings..
Voice Tone helps the words to be more easier to understand..
Remember VESPA!
[Volume.Energy.Speed.Pitch.Articulation]
Body Language i.e Posture, Gestures, Facial Expression, Eye Contact, Leg Movement, Face-Touching, Arm Position shows whether how confident are you on your product.. People can smell fear or confidence through body language.. One way to have a good body language is we need to BELIEVE in the product we are selling first before even trying to sell..
Practice makes PERFECT!
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